Privacy Policy

Brooklyn's Dedicated Flat Roofing Experts

Website: https://flattopbrooklyn.com/

Phone: (929) 702-2949

Address: 111 Montague St, Brooklyn, NY 11201

Effective Date: May 8, 2026

INTRODUCTION

This Privacy Policy describes how FlatTop Roofing collects, uses, and safeguards information from visitors to https://flattopbrooklyn.com/. We believe you deserve to know exactly how your data is handled – clearly, honestly, and without fine print designed to confuse.

We do not sell your personal information. We do not use it for advertising. We use it only to serve you better.

PART 1 – WHAT WE COLLECT & WHY

1.1 Information You Give Us

When you fill out our contact or estimate request form, you provide us with information that may include your full name, email address, phone number, your property address or general location in Brooklyn, and a description of your flat roofing needs. This information is submitted voluntarily. You choose what to share, and we use it only to respond to you.

1.2 Information Collected Automatically

When you visit our Site, certain technical information is recorded automatically by our hosting environment and analytics tools. This may include the pages you visit and the order in which you view them, the type of device and browser you are using, your approximate location based on your IP address, how you arrived at our Site, and time spent on specific pages. This data is anonymized and aggregated. It cannot be used on its own to identify you as an individual.

1.3 What We Do Not Collect

We do not collect payment or financial information. We do not create user accounts or store login credentials. We do not track you across other websites. We do not collect sensitive personal categories such as health information, race, religion, or political views.

PART 2 – CONTACT FORMS

Submitting our contact form sends your message directly to our team. We receive your submission, review it to understand your roofing inquiry, respond to answer your question or schedule an estimate, and store the record only as long as needed to serve your project.

We do not forward form submissions to third-party marketers. We do not add you to mailing lists without your knowledge. If your project benefits from a referral to another trade, we will ask your permission before sharing any details.

PART 3 – COOKIES & ANALYTICS

3.1 How We Use Cookies

Cookies are small files placed in your browser that help websites function and improve over time. FlatTop Roofing uses essential cookies, which are required for the Site to load and operate properly and cannot be disabled without breaking basic Site functions, and analytics cookies, which help us understand how visitors engage with our content so we can improve page quality, navigation, and the overall experience.

3.2 Managing Your Cookie Preferences

You are in control of your cookie settings. Most browsers allow you to view, manage, or delete cookies through their settings or preferences menu. Removing analytics cookies will not prevent you from using or contacting us through the Site.

3.3 Google Analytics

We use Google Analytics to analyze Site traffic and visitor behavior in an anonymized, aggregated form. Google may process your data in accordance with their own privacy practices. For details, visit https://policies.google.com/privacy. To opt out of Google Analytics tracking entirely, use the official opt-out tool at https://tools.google.com/dlpage/gaoptout.

PART 4 – HOW WE USE YOUR INFORMATION

The data we collect is used for these purposes and no others. We use it to reply to your roofing estimate or service inquiry, to coordinate site visits and appointments in Brooklyn, to follow up on active or recently completed projects, to analyze Site performance and improve user experience, and to comply with legal obligations under New York law.

We will not use your information to send you unsolicited promotional content, and we will never sell or trade your data with outside parties.

PART 5 – DATA SECURITY

Protecting your information is a responsibility we take seriously. We maintain appropriate safeguards to prevent unauthorized access to your personal data, including secure hosting infrastructure and restricted internal access.

We are transparent about one limitation: no system connected to the internet can offer a 100% security guarantee. We do everything within practical reach to protect your data, but we cannot warrant absolute immunity from all cyber risks. If you prefer not to submit sensitive details online, call us directly at (929) 702-2949.

PART 6 – THIRD-PARTY SERVICES

Our Site may connect with or link to third-party platforms including Google Analytics for website traffic analysis, Google Maps for directions and location display, and review platforms for customer feedback display. Each of these services operates under its own privacy policy. FlatTop Roofing does not control how these platforms handle visitor data and accepts no liability for their practices. We encourage you to review the relevant privacy policies directly.

PART 7 – YOUR RIGHTS AS A VISITOR

You have the right to request access to a summary of what information we hold about you, to ask us to update any inaccurate details we have on file, to request permanent removal of your personal information from our records, and to withdraw consent for any non-essential communications from FlatTop Roofing.

To exercise any of these rights, contact us at the information listed in Part 10. We will acknowledge and honor your request without unnecessary delay.

PART 8 – HOW LONG WE KEEP YOUR DATA

We hold your contact details and project correspondence only as long as reasonably necessary – typically through the active service relationship and a short follow-up window afterward. We do not archive personal data indefinitely.

If you would like your information removed from our records at any time, reach out and we will process your deletion request promptly. We never retain data beyond what is legally or operationally necessary for the purposes described above.

PART 9 – ADDITIONAL POLICIES

Children Under 13

This Site is not designed for or directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you discover that a child has submitted a contact form on our Site, contact us immediately and we will delete the information without delay.

Policy Updates

We may revise this Privacy Policy as our practices change or as required by law. When updates are made, the revised policy will appear here with a new effective date. Your continued use of the Site after any update is posted indicates your acceptance of the revised terms.

PART 10 – CONTACT US

Privacy questions, data requests, or general concerns? Reach our team here:

FlatTop Roofing

111 Montague St, Brooklyn, NY 11201

Phone: (929) 702-2949

Website: https://flattopbrooklyn.com/

We take every inquiry seriously and will get back to you as soon as possible.